Privacy Policy

1. Information Collection

We collect personal information that you voluntarily provide to us when you register for an account, book a class, or purchase a membership via our website or mobile app. This data includes your name, email address, phone number, and payment information.

2. Use of Information

Your information is used to facilitate class bookings, manage memberships, and process transactions. Additionally, we use your contact information to send:

• Transactional Communications: Automated receipts, booking confirmations, and waitlist alerts.

• Marketing Communications: Newsletters, studio updates, and promotional offers regarding mend services and events.

3. Data Sharing & Third Parties

We do not sell, rent, or lease your personal data to third parties. Your information is shared only with our service providers (such as Xplor Mariana Tek and Stripe) strictly for the purpose of operating the studio and processing payments. Your client profile and data are shared across all current and future mend LLC locations to ensure a seamless user experience.

4. Opt-Out & Communication Preferences

You may opt-out of receiving marketing emails or text messages at any time.

• To stop receiving emails, click the “Unsubscribe” link at the bottom of any marketing email.

• To stop receiving SMS/text messages, reply “STOP” to any message received.

• Please note that even if you opt-out of marketing, you will still receive transactional emails related to your active bookings and billing.

5. Security

We utilize industry-standard encryption and security measures provided by our software partners to protect your personal information and payment metadata. We do not store full credit card numbers on our local servers.